Cancellation & Refund Policy

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Yalla Travel

Cancellation & Refund Policy

Cancellation Window

Customers can cancel their booking up to 24 hours before the scheduled trip and receive a full refund.

Late Cancellation & No-Show

Cancellations made less than 24 hours before the trip or in case of no-show are non-refundable.

How to Cancel

To request a cancellation, please contact us through the contact details provided on our website and include your booking reference.

Refunds

Refunds for eligible cancellations will be processed through the original payment method. Processing time may depend on the payment provider or bank.

Cancellation by Yalla Travel

If Yalla Travel cancels a trip due to weather, safety, or other circumstances beyond our control, we will offer an appropriate alternative or refund where applicable.